Identifier	Thesis 1641
Author	Desjardins, Nancy M.
Title	A case study in organizational value communication: understanding value/behavior relationship
Publisher	Central Connecticut State University
Date of Publication	2002
Resource Type	Master's Thesis
Abstract	This thesis seeks to determine if organizational values and defined behaviors that are communicated throughout the organization can increase employee satisfaction, commitment and performance outcomes. This research explains how these values are defined by an organization and ways that values and expected behaviors can be communicated to improve employee outcomes. Past research on values and behaviors within organizations is reviewed. The communication of stated organizational values and the relationship with employee outcomes is evaluated between two departments within a Health Care Organization (HCO). Questions from the Organizational Culture Survey and the Communication Satisfaction Questionnaire are combined to measure employee satisfaction, morale and perceived involvement in decision-making. The organization provided data on employee absenteeism, turnover and performance ratings. A comparative analysis was conducted by performing an Independent Sample Test and Chi-Square which supported one of the six hypotheses presented; departments that clearly define and communicate stated organization values have employees that perceive they are more involved and more participative in decision-making.
Subject	Communication in organizations Values
Department	Department of Communication
Advisor	Fitzgerald, Glynis A.
Type	Text
Digital Format	application/pdf
Language	eng
OCLC number	713734316
Rating

A case study in organizational value communication: understanding value/behavior relationship

Description

Tags

Comments