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Home CCSU Theses & Dissertations Panhandlers' impact on business : merchants' perspectives / Colin W. Harris

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Identifier	Thesis 1920
Author	Harris, Colin W., 1979-
Title	Panhandlers' impact on business : merchants' perspectives / Colin W. Harris
Publisher	Central Connecticut State University
Date	2007
Resource Type	Master's Thesis
Notes	This study investigated the behaviors and perceptions of New Haven commercial district retailers elicited by panhandling. This research is important because it primarily focuses on the victimization of merchants. Previous research focuses on the panhandler from a humanistic approach or with a law enforcement agenda. A pedestrian survey distribution route was established to systematically sample retail businesses in approximately 20 blocks of New Haven's commercial districts. These commercial districts are recognized as panhandling hot spots, as indicated by previous empirical research. Retail managers were asked to complete a survey. The survey assessed panhandler occupancy of business areas and the behaviors and perceptions elicited from the managers by panhandling. It was hypothesized that panhandling would discourage customers from patronizing local businesses, and merchants would be more likely to report acts of panhandling to the police when it interfered with commerce. This study found that 95% of the managers had problems with panhandling in front of their businesses. Seventy-three percent of the managers reported some estimated loss of revenue due to panhandling. This study had several notable limitations. First, data collection was composed of primarily managerial staff. Managers may be less likely to see or hear about particular panhandling problems or dilemmas as frequently as line staff tends to, not allowing for an accurate estimate. Future research with larger samples in New Haven with focus groups may be beneficial in producing more accurate findings.
Subject	Begging Begging -- Connecticut -- New Haven
Department	Department of Criminology and Criminal Justice
Advisor	Mitchell, Damon, 1969-
Type	Text
Digital Format	application/pdf
Language	eng
OCLC number	180698530
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