Customer relations -- Management -- Data processing; Self-organizing maps; Data mining
This study outlines a method of determining individual customer potential, based solely on data present in the customer database: descriptive information and transaction records. We define potential as the incremental turnover that any particular...
Employee assistance programs; Consortia -- Small business -- Personnel management
This thesis describes the development and implementation of a consortium approach to providing small business (fifty employees or fewer) with Employee Assistance Program (EAP) services within seven towns in central Connecticut. The consortium was...
With the rules and regulations the federal government has put in place, financial institutions must consistently improve their anti-money laundering programs. Financial institutions use alert monitoring systems to combat a number of money...
